Service / Asset Management & Operations

Improve rental performance.Reduce the work of property management.

From reviewing vacancies and running costs to planning renovations or a sale, TLL coordinates daily management and specialist support around your goals as an owner.

TLL operating indicators (in-house data)

Reference data

Avg. occupancy

98.2%

+13pt vs market

Estimated vacant days

~27 days

Assumes a 4-year average tenancy

Annual income lift

+11.6%

avg. over 12 mo.

Occupancy and income improvement are in-house figures. Vacant days are estimated using a 4-year average tenancy, not a measured average from move-out to the next contract.

* The vs-market figure is the gap against the simple-average vacancy rate of Tokyo's 23 wards — 14.5% (~85.5% occupancy) — per the 2023 Housing & Land Survey (MIC), compiled by LIFULL HOME'S.

These figures are not updated in real time. Results vary by property and calculation assumptions.

Track Record

Experience from owning and operating properties

Alongside acquiring and reselling income properties, TLL owns and operates properties itself. We draw on that experience to address the impact of vacancies and repairs on cash flow, supporting improvements during ownership and preparations for a future sale.

Combined experience

40+ yrs

team total

Units managed

1,500+

cumulative

Owner retention

97%

annual renewal

* Cumulative results of properties we operate (in-house data).

3 Key Strengths

Three ways we support property owners

Better rental performance, informed asset decisions, and less management work—with one point of contact.

Improve rental returns

01 / PROPERTY PERFORMANCE

Improve rental returns

We review vacancies, rents, and running costs, then help put improvements into practice.

  • Tenant sourcing, turnover coordination, and rent reviews against local market conditions
  • New income opportunities from vending machines, signage, or parking
  • Reviews of repair, insurance, and electricity costs

Revenue-improvement case studies

Fuchu — steel-frame (S-zō) apartment building

Fuchu — steel-frame (S-zō) apartment building

New revenue streamsRent reviewCorporate leasing

Before

Annual rent ¥11.57M

After

Annual rent ¥13.35M

+¥1.78M / yr (+15%)

New revenue streams, a rent review, and corporate (large-company) leasing raised annual rent in about 1.6 years.

Kokubunji Hikari-chō — steel-frame (S-zō) apartment building

Kokubunji Hikari-chō — steel-frame (S-zō) apartment building

Major repairsRent review

Before

Annual rent ¥5.77M

After

Annual rent ¥8.94M

+¥3.17M / yr (+55%)

Major repairs and a rent review substantially raised annual rent.

* Actual cases from properties we operate. Results vary by property, area, and operating conditions.

Plan whether to hold, renovate, or sell

02 / ASSET PLANNING

Plan whether to hold, renovate, or sell

Using analysis from Urbalytics, we compare options against your goals.

  • Compare cash flow from holding with estimated net sale proceeds
  • Estimate renovation costs and potential income improvements
  • Consider refinancing, additional financing, or replacement purchases
One contact, less management work

03 / ONE-STOP

One contact, less management work

TLL coordinates property managers and specialists, following the approach you approve.

  • Coordination with specialists in management, repairs, tax, and registration
  • Support in Japanese, English, and Chinese (Simplified/Traditional)
  • Experience managing properties for overseas owners, with local support in Japan

Asset management support

Service areaPartners involvedWhat TLL provides

Operations

Major PM/BM / Leasing leadLeasing & tenant management, asking-rent optimization, P&L monitoring, issue handling

Value enhancement

Licensed architect / Renovation contractorTurnover, renovation & conversion, new revenue streams, rent-up measures

Management & preservation

Tax accountant / Judicial scrivener / Administrative scrivenerTax filing and incorporation support in coordination with tax accountants, succession/title/registration, permits, major-repair planning

Property acquisition and sale are also available through related TLL services.

Why TLL

Compare support for daily management and better returns

Other management companies also handle leasing and repair coordination. Alongside daily management, TLL supports revenue-improvement proposals and implementation, as well as decisions on holding or selling, through one point of contact.

ItemTLLTypical PMSelf-managed
Improve returns
Rent reviews and increase proposalsOwner arranges
New income opportunities (vending, signage, antennas, etc.)Varies by provider / contractOwner arranges
Operating-cost reviews and reduction proposalsVaries by provider / contractOwner arranges
Local rent and yield comparisonsVaries by provider / contractOwner arranges
Support holding and sale decisions
Operations planned with future sale proceeds in mindVaries by provider / contractOwner arranges
Sale-timing simulationsVaries by provider / contractOwner arranges
P&L and NOI dashboard accessVaries by provider / contractOwner arranges
Monthly / quarterly performance reportsOwner arranges
Reduce day-to-day management work
Management fee (% of monthly rent)3–5%By contractNo management fee
Leasing and tenant sourcingOwner arranges
Turnover and repair coordinationOwner arranges
Multilingual / overseas-owner supportVaries by provider / contractOwner arranges

Services and fees vary by provider and contract. Self-managing owners can handle these tasks themselves or engage specialists individually. TLL revenue-improvement consulting and sale support are quoted separately according to scope. This is not an assessment of any specific company or a market-wide survey.

How to Start

From first consultation to operations

The first consultation is free. We welcome inquiries on properties you already own, as well as ones you're considering acquiring.

  1. 1

    Step 1

    Free consultation (60 minutes)

    We discuss your properties, goals, and concerns, then outline possible support and the documents needed for analysis.

  2. 2

    Step 2

    Review and proposal

    We review the income records, contracts, and repair history you provide and propose improvements or an operating plan. We agree on scope and fees before proceeding.

  3. 3

    Step 3

    Management and regular review

    TLL coordinates the handover with property managers and specialists as your point of contact. Once management begins, we report results and review actions as performance and property conditions change.

Pricing

Pricing

Management fee= monthly rental income ×3–5%excl. tax / depends on scale

The management fee is 3–5% of monthly rental income, excluding tax. This covers daily management, financial monitoring and reporting, and improvement suggestions arising from routine management. Revenue-improvement consulting requiring dedicated research or analysis, and sale support, are proposed separately with their scope and fees.

  • Tenant sourcing and handling, renewals, and terminations
  • Financial monitoring and Urbalytics dashboard access
  • Rent and expense review suggestions within routine management
  • Monthly / quarterly operating reports (occupancy, NOI, and cash flow)

* Value-up construction, major repairs, permits, and tax filings are quoted separately.

* Fees vary by property scale, unit count, and scope. Details are provided at the first consultation.

FAQ

Frequently Asked Questions

Q1. We're already managed by another company — can we switch?

Yes. We review your existing management contract and the documents needed for a handover, then guide you through the transfer. We also review financial and management records before discussing the next steps.

Q2. Can you take on just a single condo unit?

Yes. We welcome inquiries for a single unit, a whole building, or multiple properties, with proposals based on scale and the support you need.

Q3. I want to raise rent but worry about the tenant. What can you do?

We review local market conditions and your contract, then discuss an approach that considers the tenant relationship. Whether an increase is possible, and on what terms, depends on the individual contract and negotiations.

Q4. I live overseas — can you support me?

Yes. We have experience supporting property owners based overseas, including local matters and coordination with property managers in Japan. We explain management updates in Japanese, English, or Chinese and connect you with relevant professionals for specialist matters such as tax.

Q5. Can I also consult on a future sale?

Yes. We compare estimated sale prices and costs with income from continued ownership to consider a plan suited to your goals. If you decide to sell, we can support buyer sourcing and the sale process through our related services.

Discuss your property’s performance and management

In a free 60-minute consultation, we discuss your holdings and goals and outline how we can help. Detailed financial analysis and projections follow a review of the required documents.

Contact Us

For inquiries and consultations, please contact us here

03-4566-3208Contact